Custom fonts for burnt-in subtitles

We offer our customers the ability to use their own fonts for creating burnt-in subtitles. This involves our development team uploading your font onto our servers, and making it available solely to your team. Some answers to frequently asked questions are below:

The fonts can also be used for Timbra in-room displays.

There's a one-off charge of £571, which covers uploading up to five font files.

It's important to note that the charge applies per font, not per typeface (font family). A typeface is a collection of related fonts, and each style within that family counts as a separate font.

For example:

In these examples, each individual style (such as Regular, Bold, or Italic) is considered a separate font and counts towards the five-font limit.

For instance, if you wanted to upload:

This would count as five fonts, even though they all belong to the same Roboto typeface.

If you need more than five fonts uploaded, please contact your Account Manager or Support team to discuss your requirements.

We accept OTF or TTF font types.

By supplying a font to us, for your team's use, you warrant that your font license allows you to do this.

We'll need to create a dev ticket to do this, and then deploy the font(s) to our servers, check it's all working, and then let you know. You should allow five working days for this process, but let us know if you have specific requirements.

Please talk to your account manager, or raise a ticket with Support.

Yes, we have the ability to set a custom font for Roman and non-Roman languages.

Fonts can be accessed through the caption formatting tool in the editor. This is where you can apply font styles—including custom fonts—to individual captions.

For detailed instructions on using and applying font settings, see our font formatting guide.