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Setting up Automation templates with CaptionHub Connect

To set up an Automation template with CaptionHub Connect, you’ll need to:

  1. First, ensure that client and vendor team(s) have a Connect relationship established on the CaptionHub system. Please contact your CaptionHub administrator to set up this connection for you.
  1. Next, you’ll need to create an Automation template.
    1. To do this, navigate to Automation, available from the drop-down at the top right of the screen
    2. Enter a name for your Automation template in the “Template name” box, and click the “Create template” button
    3. You’ll then see dropdown options that you'll need to configure based on what you want to automate.

Automation configuration

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Project source:

  • API or UI – select this if the source for your media will be via API or UI upload
  • OVP – select this if you’d like the template to apply to media coming from one of our available OVP connectors that you’ve configured within your account

On project creation:

  • End automation – select this if you’d like the automation to stop here
  • Create original captions – select this to initiate a transcription action when your media comes into CaptionHub

On original caption creation / approval:

  • End automation – select this if you’d like the automation to stop here
  • Create translations – select this if you’d to initiate a translation action when your transcription has finished
  • Send via CaptionHub Connect – select this if you’d like to route original captions to a vendor

On original caption receipt/approval:

  • End automation – select this if you’d like the automation to stop here
  • Create translations – select this if you’d to initiate a translation action when your transcription has finished

On translation creation / approval:

  • End automation – select this if you’d like the automation to stop here
  • Send via CaptionHub Connect – select this if you’d like to route translations to a vendor

On translation receipt/approval:

  • End automation – select this if you’d like the automation to stop here
  • Publish – select this if you’d to publish your translations when the translation process has finished

Automation configuration - Project

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  • Apply termbases (currently only via Amazon Translate)
  • Assign producers
  • Save

Automation configuration - Original captions

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  • Select your transcription provider or method
  • Choose the language of the video you’ll upload
  • Apply Custom Dictionary that matches the spoken language of your uploaded video
  • Enable CaptionHub Connect for original captions
  • Select vendor (Step 1)
  • Select vendor (Step 2), if applicable
  • Apply caption limits under Advanced options
  • Save

Automation configuration - Translations

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  • Select new translation group
  • Choose translation method
  • Select languages you wish to create translations for
  • Enable CaptionHub Connect for original translations
  • Select vendor (Step 1)
  • Select vendor (Step 2), if applicable
  • Apply caption limits under Advanced options
  • Save & exit
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