captionhub Help Centre
Help Centre
  • API docs
  • Submit a ticket
  • Getting Started

    • Introduction
      • About CaptionHub
      • Key concepts / glossary
    • Interface overview
      • Dashboard
      • Project page
      • Caption Editor
      • Projects page
    • Team settings
      • General
      • Review and approve
      • Enterprise security features
      • Defaults for captions
      • Languages
    • First steps
      • Upload a video
      • Create original captions
    • Videos
      • CaptionHub overview
      • Handover
    • Connector setup
      • Brightcove
      • RWS Language Cloud
      • Qumu VCC
      • Qumu Cloud
      • Phrase
      • JW Player
      • YouTube
      • Dynamic Ingest
    • SSO setup
      • Setting up SSO
  • Projects, users & teams

    • Projects
      • Creating a project
      • Edit Project Info
      • Advanced options
      • Organising projects: tags and tagging
      • Replacing project video
      • Deleting a project
      • Archiving a project
      • Video format support
    • Users
      • User roles
      • Creating users
      • Editing users
      • Permissions matrix
      • Resetting users' passwords
      • Setting up MFA
      • Enforcing MFA
  • Creating and editing captions

    • Creating original captions
      • Create original captions
      • Auto transcribe
      • Importing a transcript
      • Create captions from timed text
      • Starting from scratch
      • Caption limits
      • Custom dictionaries
      • Custom dictionary examples
      • Speaker detection
      • Source propagation
    • Using the editor
      • Interface overview
      • Adjusting captions in the timeline
      • Adjusting captions in the spreadsheet
      • Warnings and limits
      • Keyboard shortcuts
      • Spellcheck in CaptionHub
      • Project metadata
      • Caption metadata
      • Re-align captions
    • Translating in CaptionHub
      • Using Machine Translation (MT)
      • Using termbases
      • Pivot languages
  • Workflow & Collaboration

    • CaptionHub workflows
      • Overview
      • Direct assignment
      • Direct assignment, with Review
      • Self Serve
      • Self Serve, with Review
      • Claim expiry
      • Assignment limiting
      • Approving a captionset
      • Handing over a captionset
    • Translating outside of CaptionHub
      • Phrase connector
      • Round tripping timed text
    • Collaboration
      • Segmentation / simultaneous translation
      • Adding Producers to a Project
      • Managing viewing / editing permissions for linguists
      • Notes and commenting
    • Tracking activity
      • Snapshots
      • Activity logs
      • Status icons
    • Teams
      • Overview
      • Multiple teams
    • Automation
      • Overview
      • Setting up Automation templates
  • Exporting finished work

    • Subtitle export
      • Export timed text
      • Subtitle formats
      • Creating burnt-in subtitles
      • Formatting burnt-in subtitles
      • Custom fonts for burnt-in subtitles
      • CaptionHub Voiceover
    • Creating deliverables
      • Exporting burnt-in subtitles with Adobe Premiere
      • Creating movies with embedded subtitle tracks
    • Publishing from CaptionHub
      • Publishing subtitles and Voiceover
  • Live captioning

    • First steps
      • Configuring the Live! plugin for the Brightcove player
      • Captioning a Brightcove live stream
  • FAQ and Troubleshooting

    • Frequently asked questions
      • Using CaptionHub
      • Billing
      • Security
      • Infrastructure
      • Service & support
      • Cookies
    • Troubleshooting
      • Accessing browser data
      • Resetting your browser
      • Text encoding
  • More

    • API docs
    • Submit a ticket
All Categories
Getting Started

Introduction

About CaptionHub

What CaptionHub is, and what it’s for.

Key concepts / glossary

Search here for terms used in the knowledge base.

Interface overview

Dashboard

An overview of recent projects and activity.

Project page

Manage video captioning, subtitle translations, post-processing and delivery.

Caption Editor

Interact with captions and translations directly.

Projects page

Manage, sort and organise your videos, and carry out bulk actions.

Team settings

General

Review and approve

Enterprise security features

Defaults for captions

Languages

First steps

Upload a video

Create original captions

Videos

CaptionHub overview

Handover

Connector setup

Brightcove

RWS Language Cloud

Qumu VCC

Qumu Cloud

Phrase

JW Player

YouTube

Dynamic Ingest

SSO setup

Setting up SSO

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