Cookies

CaptionHub uses cookies to collect information about your use of the product, and to persist information about you.

Cookies are pieces of data stored in your web browser that include a unique reference code to identify you. Cookies are used to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to CaptionHub and will last for longer.

We use cookies to

  • remember that you've used the site before
  • remember what page you were trying to access before you had to log in
  • store your preferences

Some of the cookies by CaptionHub are set by us; some are set by third parties who are delivering services on our behalf.

Cookies used by CaptionHub

Cookie
Role
Type
Set by
Session/Persistent
Max Age
_selworthy_session
Used to persist data during your usage of the site
Required
CaptionHub
Session
_canvas-warning
Used to confirm if you've seen a particular warning that you should only see once
Functional
CaptionHub
Persistent
7 days
currentFrameXXXX
Used to store which frame of a video you're on. (There may be many of these with different values for XXXX)
Functional
CaptionHub
Persistent
7 days
mostRecentIndexViewType
Used to remember which view you're using on the projects list page (grid or list view)
Functional
CaptionHub
Persistent
7 days
mostRecentlyViewedTab
Used to store which tab you most recently viewed on a project page
Functional
CaptionHub
Persistent
7 days
mostRecentEditorLayoutMode
Used to store which layout mode you're using for the caption editor
Functional
CaptionHub
Persistent
7 days
_ga
Used by Google Analytics, to keep track of site usage statistics
Analytics
Google Analytics
Persistent
13 months
_gid
Used by Google Analytics, to keep track of site usage statistics
Analytics
Google Analytics
Persistent
1 day
_gat
Used by Google Analytics, to keep track of site usage statistics
Analytics
Google Analytics
Persistent
1 minute
auth0
Used to implement the Auth0 session layer
Functional
Auth0
Persistent
3 days
auth0_compat
Auth0 - Fallback cookie for single sign-on on browsers that don’t support the sameSite=None  attribute.
Functional
Auth0
Persistent
3 days
did_compat
Auth0 - Fallback cookie for anomaly getection on browsers that don’t support the sameSite=None  attribute.
Functional
Auth0
Persistent
1 year
did
Auth0 - Device identification for attack protection.
Functional
Auth0
Persistent
1 year
_minutesRemaining-<team-slug>
Stores the minutes remaining for the current team
Functional
CaptionHub
Persistent
2 hours
lastShowProjectId
Remembers the last project worked on to take the user back to it
Functional
CaptionHub
Persistent
7 days
sign_in_url
To ensure users are redirected to the correct sign in URL, dependent on the main tenant or SSO domain
Functional
CaptionHub
Persistent
13 months
email
The email address of the current user
Functional
CaptionHub
Session
team_name
The team name of the current user
Functional
CaptionHub
Session
 
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