Projects & users
Manage projects, users, and permissions.
Projects
Creating a project
Upload your media and set up a new project in CaptionHub.
Edit project info
Editing project details and advanced options
Advanced options
Configure additional settings when creating a project.
Folders
Learn how to use folders to organise your projects.
Filters and views
Learn how to use filters to easily find your projects.
Organising projects: tags and tagging
Learn how to use tags to organise, edit, and track projects.
Replacing project video
Swap the video in an existing project without losing your captions.
Deleting a project
Permanently remove a project and its content.
Duplicating a project
Create a copy of an existing project, including its settings and subtitles.
Archiving a project
Hide completed projects from your project list without deleting them.
Video and audio format support
See which media formats you can upload to CaptionHub.
Users
User roles
Understand the different user roles and what each can access.
Creating users
Add new users to your CaptionHub account.
Editing users
Update a user's details, role, or permissions.
Permissions matrix
Learn what each role can do in CaptionHub
Resetting users' passwords
Send a password reset to a user who can't sign in.
Setting up MFA
Add multi-factor authentication to your account for extra security.
Enforcing MFA
Require all users in your account to set up multi-factor authentication.
Resetting MFA
Reset multi-factor authentication for a user who has lost access to their device.
